Some of Sendit's negative reviews also make mention of bullying, but Snap has yet to take action. When we asked Snap to detail its policy around anonymous apps aimed at minors, we were told the company is in the process of reviewing its app ecosystem and policies, following the hire of its first global head of platform safety. In addition, some of Sendit's users believe the app is using bots to post questions that their friends would have never asked. Writes one user in an App Store review: "This app randomly sends you fake/automated questions. For example, me and all of my friends are mid-20s and older and we’ve all gotten the same question about 'do u have trust issues,' 'who’s the best person to copy homework from?'Īnother reviewer complains: "Ok so I can tell that the questions are 100% not from anyone I know, in fact I’m pretty sure this is fake. I’m convinced that the questions are from AI. They are just random cheap questions that nobody would ask like “who would you choose to be on your team in a zombie apocalypse?” Like that’s stupid. Sendit's founder Hunter Rice denies that bots are involved. He also pushed back at the idea that Sendit's adoption by teenagers is being driven by anonymity. "Our users gravitate towards Sendit because of its awesome AR experiences," Rice explains. "Our mission, and what we're looking to do, is to find new ways to reduce the friction of sparking conversations with friends. We discovered this really engaging format through these AR games. That's really the magic behind Sendit and why it's been so successful," he says.
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